In accordance with clause 19 of the Rules of the Cabinet of Ministers of the Republic of Latvia “Rules on Distance Contracts”, the consumer can exercise the right to refuse and return goods purchased in the online store within 14 days from the date of receipt of the goods.
The goods must be returned to the Omniva DAUGAVPILS AVEŅU CENTRS parcel machine within 14 days from the receipt of the goods.
Payment will be refunded within 5 days of receiving the returned item. Shipping charges are not refundable or covered.
To return the purchased goods, contact us by writing to e-mail: or by phone: 29590919
Prepare the following information:

Order number;

Name of product;

Reason for return.

Please make sure of the following:

The product must be in its original packaging, undamaged;

The item must be unused (no scratches, clean, etc.);

The item must be in the same set as when received.

MKCRYSTALS.LV has the right to refuse to accept the goods if the deadlines for the return of the goods have not been met.

Other rules

Disputes between the Parties are considered by mutual agreement of the Parties, but if an agreement cannot be reached between the Parties, the dispute is considered in the laws and regulations of the Republic of Latvia.